Privacy Policy
Last updated: May 1, 2026This Privacy Policy describes how openvisaalliance collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information in various ways to provide and improve our services. The information we gather helps us better understand your needs and deliver more relevant content and resources related to traditional Latvian wood carving techniques, koka grebšana patterns, and Baltic materials sourcing.
We collect personal information you voluntarily provide, including your name and email address when you contact us with inquiries. We also collect usage data automatically when you visit our website, including your IP address, browser type, pages visited, and the time you spend on our site. Additionally, we use cookies and similar technologies to enhance your browsing experience and analyze site performance.
We do not require you to register or create an account to access our publicly available resources about wood carving techniques and traditional Latvian crafts.
How We Use Your Information
We use the information we collect for several important purposes. Your data helps us respond to your inquiries, provide customer support, and send you information you have requested about our resources on carving kitchen utensils, traditional distaffs, spoons, and Baltic birch and oak suppliers.
We analyze usage data to improve our website's functionality, content, and user experience. This information helps us understand which resources are most valuable to our community of wood carving enthusiasts and craftspeople. We may also use your information to send occasional updates about new resources, tutorials, or relevant craft-related information, but only if you have opted in to receive such communications.
We never sell, rent, or share your personal information with third parties for marketing purposes. We may share aggregated, non-personal data with partners to improve our services, but this data cannot identify you individually.
Your Privacy Rights
You have important rights regarding your personal information. You can request access to the personal data we hold about you at any time. You also have the right to request correction of inaccurate information or deletion of your data, subject to certain legal obligations.
If you have provided your email address and no longer wish to receive communications from us, you can unsubscribe by following the instructions in our emails or by contacting us directly. You have the right to withdraw your consent for any data processing at any time.
We maintain reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us recognize you, remember your preferences, and improve our site's functionality. These technologies allow us to analyze traffic patterns and understand how visitors interact with our resources about Latvian wood carving and traditional crafts.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. We employ analytics cookies to track visitor behavior and website performance, helping us optimize our content and resources.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may limit your ability to use certain features of our website. For more detailed information about our cookie practices, please refer to our separate Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Information you provide when contacting us will be retained for a reasonable period to respond to your inquiry and maintain records of our communication.
Usage data and analytics information are typically retained for up to two years to help us analyze trends and improve our services. If you request deletion of your personal data, we will remove it from our active systems within thirty days, unless we are legally required to retain it.
You can request information about how long we retain your specific personal data by contacting us at any time.
Third-Party Links
Our website may contain links to external websites and resources related to wood carving suppliers, Baltic material sources, and other relevant craft-related services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
When you click on external links, you are leaving our website, and we have no control over how those sites handle your data. This Privacy Policy applies only to information collected through our website.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately. We take children's privacy seriously and comply with applicable laws regarding the protection of minors' personal data.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website following the posting of revised Privacy Policy terms means you accept and agree to the changes. If you disagree with any modification, please do not use our website.
Contact Us
If you have questions about this Privacy Policy, have concerns about our privacy practices, or wish to exercise any of your privacy rights, we would be happy to hear from you. Please contact us using the following information:
Email: hello@openvisaalliance.com
Phone: +371 67 234 891
Address: Brīvības Street 47, Riga, LV-1010, Latvia
We will respond to your inquiry as soon as possible, typically within ten business days. Your privacy is important to us, and we are committed to addressing any concerns you may have about how we handle your personal information.